Based on 720 Reveiws
Dear Elise, We very much enjoyed our recent trip. All of the staff we came across were very helpful - Anna and the young man at breakfast, Crystal (I think) at reception alongside Lyndsey. We had dinner one evening and the food - and the service - was excellent. One thing we would have liked would have been oats (not gluten free) for breakfast - it may be quite niche but I am not a great breakfast eater and fancy something light. But no big issue - quite understand that you have a lot of different tastes to cater for. Lovely stay. Kind regards. Marianne
We were only with you for a night, but really enjoyed it, your staff are so friendly and everything we needed was in the room, welcomed by Neketa who was extra thoughtful and helpful. Delicious breakfast served by Anna who is a real asset, it is quite rare to have service that you provide, a real treat! Many thanks Elayne Cyzer
Lovely stay, thank you especially to Anna for the friendly smiles at breakfast and Paul for his choice of wine.
We had a lovely stay, the whole team were terrific and looked after us wonderfully. Particular thanks to Monty who could not have been friendlier. We are looking forward to our next visit!
I absolutely loved my short stay with you. My welcome was exceptional by the lovely Corey who booked me in, Hamish who heard my Scottish accent and the lovely warm Maria. Every member of the team was fab and I must call out the excellent bar service and restaurant service. The food was delicious but it takes the environment, the culture for it to taste that bit more special. It did. My room was lovely and bed/pillows very comfortable but would prefer a bit more privacy when sitting out in the garden, maybe some planting between the rooms to create the illusion of a divider? I loved the planting around the hotel. As I said everyone was great but my 2 call outs are, Corey who spotted me sitting on the bench out front when I couldn't join my friends on the beach (I'm recovering from 2 recent knee replacements) he went and got me a lovely glass of wine to enjoy. The other is Maria she was warm and friendly throughout by when I was leaving she gave me a lovely hug as I was explaining that as well as my recent operations that my mum died a couple of months ago so its been a very difficult time. I have stayed in many 5 star hotels and can honestly say this is the best service I've received. I could happily have stayed longer. Thank you xx
Thank you all for looking after us so well on Friday. The service was excellent throughout the day. It would be unfair to single one person out as everyone was so helpful and friendly. I would however like to thank your Night Porter in particular for his calmness and patience dealing with a young, energetic and fairly demanding team!! Thank you Gallivant.. we'll be back again soon (if you'll have us!)
Based on 720 Reveiws
Dear Elise, We very much enjoyed our recent trip. All of the staff we came across were very helpful - Anna and the young man at breakfast, Crystal (I think) at reception alongside Lyndsey. We had dinner one evening and the food - and the service - was excellent. One thing we would have liked would have been oats (not gluten free) for breakfast - it may be quite niche but I am not a great breakfast eater and fancy something light. But no big issue - quite understand that you have a lot of different tastes to cater for. Lovely stay. Kind regards. Marianne
We were only with you for a night, but really enjoyed it, your staff are so friendly and everything we needed was in the room, welcomed by Neketa who was extra thoughtful and helpful. Delicious breakfast served by Anna who is a real asset, it is quite rare to have service that you provide, a real treat! Many thanks Elayne Cyzer
Lovely stay, thank you especially to Anna for the friendly smiles at breakfast and Paul for his choice of wine.
We had a lovely stay, the whole team were terrific and looked after us wonderfully. Particular thanks to Monty who could not have been friendlier. We are looking forward to our next visit!
I absolutely loved my short stay with you. My welcome was exceptional by the lovely Corey who booked me in, Hamish who heard my Scottish accent and the lovely warm Maria. Every member of the team was fab and I must call out the excellent bar service and restaurant service. The food was delicious but it takes the environment, the culture for it to taste that bit more special. It did. My room was lovely and bed/pillows very comfortable but would prefer a bit more privacy when sitting out in the garden, maybe some planting between the rooms to create the illusion of a divider? I loved the planting around the hotel. As I said everyone was great but my 2 call outs are, Corey who spotted me sitting on the bench out front when I couldn't join my friends on the beach (I'm recovering from 2 recent knee replacements) he went and got me a lovely glass of wine to enjoy. The other is Maria she was warm and friendly throughout by when I was leaving she gave me a lovely hug as I was explaining that as well as my recent operations that my mum died a couple of months ago so its been a very difficult time. I have stayed in many 5 star hotels and can honestly say this is the best service I've received. I could happily have stayed longer. Thank you xx
Thank you all for looking after us so well on Friday. The service was excellent throughout the day. It would be unfair to single one person out as everyone was so helpful and friendly. I would however like to thank your Night Porter in particular for his calmness and patience dealing with a young, energetic and fairly demanding team!! Thank you Gallivant.. we'll be back again soon (if you'll have us!)